Order Support (612) 930-3497
Made with in Minnesota
175,000+ Unique items for Pilots

Frequently Asked Questions

Products

Where do you produce your products?

Most products are created when you order them - that's why we can maintain such a massive selection at low prices.

Most products come from our primary warehouse in Charlotte, North Carolina. We do partner with other facilities to offer better ship times for European and Asian customers.


Billing

When am I billed for my order?

Aeroswag bills your card when the order ships. If you cancel your order before we fulfill it your card will not be charged.

Can I cancel my order?

Orders that have not yet been fulfilled can be cancelled and you will not be charged. Click the order link your received by email for the current status and to cancel.


Shipping

Can I return my order?

If you are dissatisfied with your order you may return unused products for a full refund (less shipping). Please Contact Us for an RMA prior to sending your order back. We will issue your refund within five days of return receipt.


Miscellaneous

Other questions?

Please contact us and we'll get back to you within one business day.